PROVIDER INFORMATION

NeighborSource Verification

Verification badges help show when specific provider information has been reviewed.

WHAT VERIFICATION MEANS

Verification applies only to the item shown

NeighborSource may review certain information submitted by a provider and display a badge when that specific information has been verified.

For example, a provider with a Phone Verified badge has had their phone information reviewed. That does not automatically mean their business, license, insurance, or other information has also been verified.

Important: Verification is not the same as an endorsement or guarantee.
VERIFICATION BADGES

What each badge means

Only badges actually shown on a provider's profile should be considered verified.

✓ Phone Verified

Phone Verified

The provider's submitted phone number has been reviewed or confirmed through NeighborSource's verification process.

This does not confirm the provider's identity, business status, licensing, insurance, or quality of work.

✓ Business Verified

Business Verified

Information supporting the existence or identity of the listed business has been reviewed.

This does not mean every statement made by the business has been independently verified.

✓ License Verified

License Verified

License information associated with the provider has been reviewed when a license is applicable to the service.

Licensing requirements vary by profession, service, and jurisdiction. Users should still confirm current license status when it matters for the work.

✓ Insurance Verified

Insurance Verified

Insurance information provided for the listing has been reviewed.

Coverage can change, expire, contain exclusions, or apply differently depending on the work being performed. Confirm current coverage directly when needed.

WHAT VERIFICATION DOES NOT MEAN

A badge is not a guarantee

✕ It does not guarantee workmanship.
✕ It does not guarantee pricing or estimates.
✕ It does not guarantee availability.
✕ It does not guarantee future performance.
✕ It does not replace your own research.
✕ It does not mean NeighborSource is recommending or endorsing the provider.
NO VERIFICATION BADGE?

Lack of a badge does not automatically mean something is wrong

Some providers may not have completed any NeighborSource verification steps yet.

A provider without verification badges may still be a legitimate and capable local service provider. The absence of a badge simply means NeighborSource is not displaying that specific verification.

BEFORE YOU HIRE

Confirm what matters for your job

Different types of work require different levels of due diligence.

💵

Pricing

Get clear information about rates, estimates, deposits, and payment expectations.
📋

Credentials

Confirm licenses, certifications, permits, or other credentials when applicable.
🛡️

Insurance

Ask for current insurance information when coverage is important for the work.
👍

References

Consider community recommendations, references, and examples of previous work.
FOR PROVIDERS

Verification information may be added to your listing

If NeighborSource requests documentation or confirmation related to your listing, the information is used to determine whether an applicable verification badge can be displayed.

Verification status can change if information expires, becomes outdated, or can no longer be confirmed.

Contact NeighborSource
FIND LOCAL HELP

Browse providers and community recommendations.

Verification is one piece of information you can use when deciding who is right for your needs.